Cancellation, Return & Refund Policy

Effective Date: July 23, 2025

At YourAgency, we are committed to providing high-quality SEO services and customer satisfaction. Please read our return and refund policy carefully before purchasing our services.

1. No Returns on Services

Due to the digital nature of our services (such as SEO campaigns, audits, content strategies, etc.), we do not offer returns once work has commenced or been delivered.

2. Refund Eligibility

You may be eligible for a full or partial refund only under the following conditions:

• Service was not delivered as described
• No work was initiated within 7 business days of payment
• Double payment made by mistake

3. Refund Request Process

To request a refund, please email us at services@aurelix.net with your order ID, service details, and reason for the request. Our team will review and respond within 5 business days.

4. Refund Timeline

If approved, refunds will be processed within 7–10 business days to your original method of payment.

5. Non-Refundable Items

The following are non-refundable:

• Services already rendered
• Custom content, keyword research, or strategies shared with the client
• Third-party platform costs (e.g., paid tools used on behalf of the client)

6. Contact

If you have any concerns about your order or refund eligibility, please contact us at:
Email: services@aurelix.net